Draftkings Sportsbook Live Chat

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2. Draftkings Sportsbook Live Chat
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6. Support Draftkings

Reaching DraftKings online sportsbook customer support. Got a question about the DraftKings online sportsbook? Customer support is available 24/7 through a variety of different methods. If you need a quick answer to your question, try live chat, available directly through the sportsbook. .Reward tiers are as follows: $3, $10, $100 and $500 are awarded as site credits and can only be used on DraftKings. $1,000, $10,000 & $25,000 are issued.

DraftKings

DraftKings is moving from the Daily Fantasy Sports niche right into the sportsbook market and they’ve made just an OK start, with the overall offering nothing to write home about just yet.

The registration process is real easy and if you are already a DFS player you can simply transfer your already inputted details from there right over to the sportsbook online or via the app.

In terms of the lines offered on sports DraftKings have made a good start with this venture, though they have
nowhere near enough withdrawal methods available and their customer service leaves a lot to be desired but atleast you can expect a pretty good opening bonus.

DraftKings Bonuses

DraftKings Welcome Bonus

Much like with its rival FanDuel, DraftKings has made it possible for both brand new customers and existing Daily Fantasy Sports players to receive a free bet of up to $500. You will not require a promo code, instead just register with the sportsbook and your bonus is automatic.

To claim your bonus, just make a deposit and place your first wager and DraftKings will match it up to the value of $500. What sets this bonus apart from its main competitor is that it is not a refund, it’s a real free bet.

For example if you make a $300 wager on your first try with the sportsbook, you will get another $300 wager on the house credited to your account automatically.

You may want to use this quickly though as the free bet expires in one month from receipt and of course only the profit from the free bet becomes available as cash; i.e. if you place a $300 free bet to win a total of $500 and you are successful, only the $200 profit will be released into your account.

DraftKings Odds Bonuses & Other Campaigns

Aside from an admittedly decent welcome bonus, players maybe shouldn’t expect too much in the way of
freebies or extras once they are playing just yet.

One good thing though is that if you want to become a DraftKings fantasy sports player away from the
sportsbook, you can be eligible for prizes from a fund worth up to up to $1million weekly.

DraftKings VIP Program

As of yet no loyalty programs have been developed for sportsbook players with DraftKings though they do have one for the DFS players known as DraftKings Rewards.

Fantasy players earn ‘crowns’ whenever they play in real money events and the system is tiered. The more you play and spend, the more you can earn in prizes. We think and hope a similar system will be implemented for sportsbook players soon.

Odds and Betting at DraftKings

DraftKings have done new players a favor by making the sportsbook easy to use with plain and simple language and icons and this is something we definitely appreciate. As more and more North American markets are legalized, new players are joining up and perhaps don’t have the experience of some bettors.

There are enough betting markets to keep you going initially including futures, props and lines but as they
become specialist in the industry we’ll expect to see more variation. Currently odds are offered on:

• Baseball
• Basketball
• Boxing
• Cricket
• Darts
• Football
• Hockey
• MMA/UFC
• Motorsports
• Rugby
• Soccer
• Tennis

The sportsbook’s guaranteed profit (vig) seems a little high which always gives a company a greedy look so this is something DraftKings will really need to fix. Before delving into the world of fancy lines and new technology, they need to get the basics right of offering good value for money.

DraftKings Casino

As part of releasing its smartphone app, DraftKings has dipped its toe into the world of the online casino, though the sportsbook is of course the main focus. See our App feature below for more information on what is currently on offer.

DraftKings Website

The main website is a very clean and simple affair. No space is wasted with unnecessary colors or logos and
instead only the main information is provided to players, which in theory is a good thing although to be honest the appearance is a little boring. Given that more players in these territories are new to sportsbooks than not, language has been kept to neophyte level.

Technologically speaking we’ve seen no major glitches at all and the site is easy to follow with a top navigation bar showing available leagues and events and an A-Z for all sports.

When clicking through a particular sport, bettors can see all wager options including lines, parlays, props and more and then selecting one of these brings up a ‘bet slip’ making it easy to place the wager.

DraftKings Live Betting

In this market there has been an immediate demand for live, in-game betting and on this front DraftKings has stepped up.

Players can place bets on a game after is has started and once they have a feel for the action, though naturally odds offered may be a little lower than pre-game.

The main positive here is that DraftKings offer a big selection of live in-play events to bet on going right into the detail of ‘next point’ or ‘next play’ in individual sports games which we like. The only thing that could make this better is the introduction of live streaming which DraftKings doesn’t currently have.

DraftKings Cash-Out

Draftkings Customer Service Phone Number

Much like live betting, another demand from the online sportsbook connoisseur is a cash-out feature and
DraftKings does have one, but it comes at a cost.

Bettors can take whatever profit is offered on their live bet before the game has a chance to go against them, or perhaps limit losses by taking something back from a bet that appears to be going awry.

Cash out is available at DraftKings for almost all bets types but only on selected sports for now and this vig is what is bugging us slightly.

Say you place a $100 bet to win $200, the game is going well and you are offered a cash-out of $150. You may be tempted to take that as you are guaranteeing profit. But unlike other sportsbooks, DraftKings will offer you the reduced amount AND take a vig of up to 8% which we think is unnecessary.

DraftKings Mobile

Overall Mobile Experience

Overall there really isn’t much to say about DraftKings’ mobile offering. There is an app, but it is basic and gives the bettor only what he or she really needs.

DraftKings App

An app immediately became an essential when gaining a license to trade in New Jersey and this has made a mobile casino become a reality alongside the sportsbook.

Currently only blackjack is available simply as an aside to the sports stuff and maybe as a way to keep players interested when there are no major games to bet on, though it is assumed more table games will follow. The blackjack game is integrated within the sportsbook app and is not available on the main website.

The app is available on all devices whether iOS or Android and is a pretty limited affair in terms of design, made perhaps to satisfy rules and regulations more than to offer a great betting experience while on the move.

DraftKings Deposits and Withdrawals

Although it’s early days for the DraftKings sportsbook, the banking options leave a lot to be desired really and we hope they can improve this soon.

For deposits bettors can use MasterCard or Visa credit and debit cards, Checking Accounts or PayPal. A low
minimum deposit of $5 is a help while the max is $2,000 for now.

For withdrawals customers are even more restricted and this is a major problem for us. If you are in the area
you can get cash to the Resorts Casino cage leaving the only other way to withdraw having played online by an old fashioned Check which could take 7 days.

It seems PayPal and eCheck will be added very soon and this will begin to significantly improve the overall
service offered by the DraftKings sportsbook.

DraftKings Responsible Gaming

DraftKings takes its responsibilities very seriously in terms of helping players not to go too far. A full breakdown of their Responsible Gaming policy can be found here: https://sportsbook.draftkings.com/help/responsible-gaming

About DraftKings

With FanDuel having already been in existence for three years and dominating the fantasy sports market,
DraftKings was started in 2012 and immediately began eating into its competitors share.

By 2013 the funding really started to flow with the MLB being the first major league to invest in a DFS company until by 2014 FanDuel and DraftKings were essentially out on their own with 90% of the market share and battling hard for supremacy.

More endorsements followed in 2015 with NHL and TV firm ESPN getting on board before $300million of funding came from Fox Sports.

In 2017 sports gambling began to be relaxed state by state and DraftKings jumped quickly to become the first mobile online sportsbook in New Jersey in the summer of 2018.

DraftKings Gambling License

DraftKings is fully licensed to provide a mobile sportsbook in NJ and to date has had no major legal issues or bad press relating to poor practices.

DraftKings Customer Support

We were a little disappointed in this, especially given that on the DFS side of things DraftKings is a long
established and large company who really should know better.

Aside from providing FAQ’s and help sections on the website, offering real live customer support appears to not be a priority right now.

There is no direct telephone customer support, only a call back system which means you may have your query answered when the time is not convenient for you. In theory customer support is available 24/7 but with only this option, we have to wonder why anybody who has the slightest doubt about what they’re getting into would join up knowing they cannot get immediate answers.

DraftKings Terms and Conditions

DraftKings’ Terms of Service are kept in line with most major online sportsbooks and casinos, full details are
available at https://sportsbook.draftkings.com/legal/nj-terms-of-use

DraftKings, the undisputed leader in daily fantasy sports, is now a force in the United State’s legal sports betting market. Offering both retail sportsbooks and a premium mobile wagering experience, DraftKings bettors will enjoy a wealth of lucrative promotions, innovative features, the most popular betting markets, and an easy of use that everyone can appreciate.

Draftkings Sportsbook Live Chat

This page will serve as your comprehensive guide to all things DK Sportsbook. From which states can bet, how to sign up, to funding an account and placing wagers. We’ve got your answers.

DraftKings Promo Code

DraftKings offers the same, lucrative first deposit bonus in most states that’s worth up to $1,000:

• $1000 Deposit Match
• Seamless Mobile Betting
• NJ-MI-PA-IN-VA-TN-CO-IA-IL-WV

20% up to $1,000 Deposit Match Bonus

20% of your first deposit, up to $1,000, will be awarded back in the form of bonus funds/site credits. To receive the max $1K bonus, a $5K deposit would be required. The deposit match is subject to a play-through requirement. For every $25 played on DraftKings, whether it be DFS, sportsbook, or casino, $1 in bonus funds will be released to your account. For sports betting, in order for a wager to count towards the playthrough the odds must be -300 or longer. The playthrough must be met within 90 days, or the bonus will expire.

Getting Started with DraftKings Online Sportsbook

If you’re interested in online sports betting, DraftKings makes it easy to sign up and get going. Follow these steps to create your account and claim the bonus:

• Step 1:Click our DraftKings Sportsbook link which will direct you to our DK landing page.
• Step 2: Once on the landing page, select the large green ‘CLAIM NOW’ button.
• Step 3: Create your DraftKings Sportsbook account by choosing a username and password, and entering your email address. To complete the account registration process you’ll be prompted to verify some personal details and secure the account.

It’s important to note that you can sign up with DraftKings Sportsbook from anywhere. There is a ‘Confirm Location’ step in the registration process which is required before you’ll be able to place a wager in one of the approved states, but it isn’t necessary for create and funding an account.

Deposits and Cashouts

Select the ‘Deposit’ button in the top-right corner of the app or browser to fund your account. DraftKings has done well to offer plenty of deposit and withdrawal methods. While available choices in each state may vary, common examples include:

• Credit or Debit Cards (typically Visa/MasterCard)
• Online Banking Transfers
• Wire Transfers
• PayPal
• Skrill
• Play+ Prepaid Card
• PayNearMe (available at 7Eleven, CVS, Family Dollar, and other retail stores)

It’s also possible to fund your account in-person. In most states DraftKings has a retail sportsbook partnership with a local casino where money can be deposited and withdrawn directly at the cage. Paper checks are usually available as a withdrawal method, too.

Load up the DraftKings cashier in your state to see what options are available for you. The entire process is largely painless, and it’s always a comfort to know that you have complete access to your online funds.

Placing Your Bet

Once you’ve pulled up the sportsbook, you’re only a few clicks from placing a bet. Find the game or event you’re interested in wagering on, and you simply have to click on the side you want. Spreads, totals, and moneyline wagers are typically the first bets shown, though more options are available by clicking on the event itself.

After making a pick it will be automatically added to your bet slip where you can enter the amount you desire to bet, and then you’ll be presented with an option to finalize it. It’s easy to add multiple bets to a ticket to create parlays and round robins.

General DraftKings Sportsbook Information and Active States

DraftKings first entered the world of sports betting in August 2018 in New Jersey, the first U.S. state to legalize online wagering. Its first retail sportsbook, also in NJ, followed just a few months later at the Resorts Casino in Atlantic City. Since then, DraftKings has established a prominent, ever-expanding presence throughout the country, including Pennsylvania, Indiana, West Virginia, and many more.

In November 2019 DraftKings was selected to be the sole sports betting operator in New Hampshire. By agreeing to a near 50/50 split of revenue it was able to secure a sports betting monopoly in the Granite State, and will eventually operate at least four retail sportsbooks in addition to its mobile app. DraftKings Sportsbook is currently active in the following states:

Notable State Details

When betting in a new state, it’s always beneficial to read the rules and regulations that apply. There may be small differences, like an inability to wager on in-state collegiate athletics, that may impact your wagers. While the DraftKings Sportsbook product is largely consistent across its markets, there are some notable differences:

New Hampshire

The DraftKings sign up bonus is completely different in New Hampshire. Operating under its exclusive partnership with the NH Lottery and in accordance with state laws, the current welcome offer is just a $25 risk free bet. It’s not the best, but in New Hampshire, it’s the only game in town. We’ll cross our fingers that terms improve in the future.

In addition, you only have to be 18 years old to bet on sports in New Hampshire. Generally speaking, 21 is the industry standard across the country.

Iowa

When Iowa went live with sports betting in 2019, there was an in-person registration requirement, but thankfully that expired on January 1, 2021. Registration can be done from anywhere with an internet connection via your computer or mobile device and start betting right away.

Illinois

Betting wise, sportsbooks are allowed to spread just about everything in Illinois with the exception of in-state collegiate sports.

Illinois casino owners weren’t pleased with DraftKings’ DFS operations within the state, believing it constituted unapproved gambling. As a result, both DraftKings and FanDuel were placed in a penalty box of sorts that was intended to keep them out for up to 18 months. It didn’t work.

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DraftKings partnered with the Casino Queen East St. Louis and was the second online sportsbook to launch in the state of Illinois.

Colorado

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DraftKings operates its online sportsbook in Colorado on one of the Twin River Worldwide Holdings licenses. It is also bringing a state of the art retail betting facility to the Mardi Gras Casino in Black Hawk, though the grand opening has been delayed due to COVID-19. Colorado is among the most liberal betting markets in the country, with more than 1,000 potential bet available.

Tennessee

Tennessee online sports betting officially got underway on November 1, 2020. As usual, DraftKings was ready and accepting bets on day 1 for the industry. Since Tennessee only approved online sports betting, the company has no casino or licensing partner in the state.

You can bet on pretty much all sports, including college athletics in Tennessee. College player props are off the table, however.

Michigan

DraftKings is now accepting legal sports wagers in the state of Michigan. The Bay Mills Indian Community is the company’s licensing partner, with physical tie-ins to the Bay Mills Resort and the Kings Club Casino. DK was among the first crop of online sportsbooks to launch in the state, accepting bets on January 22, 2021.

Virginia

DraftKings began accepting legal online sports bets in Virginia on January 24, 2021. By and large DraftKings Sportsbook VA looks very similar to the company’s outfit in other states. Virginia does not allow users to wager on in-state college teams. For example, you can’t wager on the Cavaliers to win the NCAA basketball tournament. You can bet on other non-VA based college teams, though.

Online Wagering: Browser vs. APP

DraftKings has done an excellent job of creating a user-friendly online experience for all devices. Whether you want to bet from a computer via web browser, or from a phone or tablet using the mobile app, you’ll receive consistency across the board. Betting markets and current odds are clearly displayed, and selecting them for a wager can be done with a few taps of a finger. The client does a good job of showing both live and prominent upcoming events so that there’s no issue finding the event you want.

The iOS app can be found within the app store, while Android users can download straight from the DraftKings website. DraftKings also offers a convenient option to enter your mobile phone number and they will text you a download link for the app.

• $1000 Deposit Match
• Seamless Mobile Betting
• NJ-MI-PA-IN-VA-TN-CO-IA-IL-WV

FAQ

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What is the DraftKings online sportsbook bonus offer?
Generally speaking DraftKings offers a 20% up to $1,000 deposit match offer for new customers.

Support Draftkings

What is the bonus playthrough requirement?

For every $25 played you’ll earn $1 in bonus funds. You’ve got 90 days to clear it all.

Is DraftKings Sportsbook legal?

Absolutely. DraftKings Sportsbook is only live in states that have legal, regulated sports betting.
In which states can I bet on sports with DraftKings?

DraftKings is currently live for sports betting in a number of states, with more to come. In order of online launch they include: New Jersey, West Virginia, Indiana, Pennsylvania, New Hampshire, Iowa, Colorado, Illinois, Tennessee, Michigan, and Virginia.

Is DraftKings Sportsbook safe?

Completely. Unlike offshore books which may create concerns, DraftKings is fully licensed and legally allowed to accept your wagers. You should have no reservations when it comes to the security of your funds.

What kind of customer support is available if I need it?

There are plenty of choices here. DraftKings offers help via live chat, email, and phone.